“Dear Salome, I have been working in this industry for 9 years, and for the first time EVER this process was so smooth from your end. You provided feedback when I prompted you, you answered questions I had, you kept me up to date with the transaction and I simply need to say your service was Excellent. I believe in giving credit where it is due, and you deserve the credit I just provided. Thank you once again for the excellent service I received with this request. Best Regards,”